Customer Support

This is the backbone of our 24 hours service watch and follow-up.

  • Coordinate, trace and expedite orders from suppliers
  • Examine the correctness of each shipment
  • Provide up-to-date status report
  • Booking
  • Preparation of goods for export/import
  • Warehousing and consolidation control
  • Preparation of all shipping and banking documents (L/C, Bank drafts etc…)
  • Transfers, Line hauling and dispatching
  • Tracing, Follow up and delivery details
  • Claims actions and surveys
  • Customs clearance and certification
  • AD HOC services
  • Special task force for emergency hot shipments


Style Switcher

Layout options
  • Boxed Layout
  • Full Width Layout
Header options
Accent Color Examples
Background Examples (boxed-only)
  • detailed
  • pixels
  • diagonal-noise
  • swoosh_bw
  • swoosh_colour
  • beach
  • sundown
View all options →